Taxa de retorno defeituoso de hardware dos últimos 12 meses

Se tem algo que é realmente importante pesquisar na hora da compra de algum componente é a qualidade e fiabilidade do mesmo. A reputação da fabricante já nos da uma ideia, mas vale lembrar que de um modelo para outro a fiabilidade pode variar enormemente, e mesmo as fabricantes de renome não estão excluídas.

A primeira pergunta que devemos responder é a origem de nossas estatísticas. Elas vem da maior loja E-Commerce francesa (LDLC), no qual tivemos acessos diretamente a sua base de dados. Essa taxa de retorno defeituoso no qual tivemos acesso, são das vendas ocorridas entre 01/04/2015 até 15/10/2015 com retorno até final de abril de 2016. As estatísticas por marca se baseiam numa amostra mínima de 500 unidades vendidas, e por modelos se baseiam no mínimo de 100 unidades vendidas.

PLACAS-MÃE

IMG0027059

Fabricantes:

  • Gigabyte 1,90%
  • ASRock 1,91%
  • ASUS 1,96%
  • MSI 2,20%

Modelos:

  • 7,76% ASUS Rampage V Extreme X99
  • 7,50% MSI Z97 Gaming 7
  • 5,63% ASROCK 980DE3/U3S3 R2.0
  • 5,02% MSI 970 Gaming
  • 4,90% ASUS Z170-A

Chipset Intel:

  • 4,55% X99
  • 3,36% Z170
  • 2,09% Z87/Z97
  • 2,20% H87/H97
  • 1,48% B85
  • 1,03% H81

Chipset AMD:

  • 3,89% 990
  • 3,10% 970
  • 1,68% A88X
  • 1,36% A78
  • 2,33% A58/A55

Vale lembrar que a taxa de retorno em chipsets high ends (X99) sãogeralmente associadas a placas com foco em overclock e muitos recursos, dois fatores que aumentam o risco de falha. então vamos olhar como ficam os modelos com Chipset mainstream z170 e z97:

Chipset Z170/97

  • 7,50% MSI Z97 Gaming 7
  • 4,90% ASUS Z170-A
  • 4,79% ASUS Z170 PRO Gaming
  • 4,32% MSI Z97-G45 Gaming
  • 3,00% ASUS Maximus VII Formula Z97
  • 2,19% MSI Z97 Gaming 3
  • 2,05% ASROCK Z97 Anniversary
  • 2,02% MSI Z97 Gaming 5
  • 1,89% ASUS Z97-A
  • 1,85% ASUS Maximus VII Ranger Z97
  • 1,84% MSI Z97 PC MATE
  • 1,83% ASUS Maximus VII Hero Z97
  • 1,75% ASUS Z97I-PLUS
  • 1,72% ASUS Z97 PRO Gamer
  • 1,28% Gigabyte Z97X-Gaming 3
  • 1,25% ASUS Z87-PRO (V Edition)
  • 1,19% ASUS Z97-P
  • 1,14% GIGABYTE Z97-D3H
  • 1,13% ASUS Z97-K
  • 1,02% ASUS Z170-P D3

 

ALIMENTACÃO

IMG0027060

Fabricantes:

  • FSP Group 0,70%
  • be quiet! 1,04%
  • Corsair 1,08%
  • Seasonic 1,09%
  • Cooler Master 2,21%

Modelos:

  • 4,23% Cooler Master V750 SM 80PLUS Gold
  • 3,47% Corsair CX750M 80PLUS Bronze
  • 3,42% Corsair RM850 80PLUS Gold
  • 3,37% Cooler Master Elite Power 460W
  • 3,36% Cooler Master G650M 80PLUS Bronze

Entre 500-550 watts:

  • 3,11% Cooler Master G550M 80PLUS Bronze
  • 1,18% Corsair Builder Series VS550 80PLUS
  • 0,94% FSP RAIDER S550 550W 80PLUS Silver
  • 0,94% Corsair CX500 80PLUS Bronze
  • 0,85% be quiet! Pure Power L8 500W 80PLUS Bronze
  • 0,74% Cooler Master B500 ver.2 80PLUS
  • 0,72% be quiet! System Power 7 500 W 80PLUS Silver
  • 0,46% Corsair CX500M 80PLUS Bronze
  • 0,00% Corsair CS550 80PLUS Gold
  • 0,00% FSP HEXA+ 500

Entre 600-660 watts:

  • 3,36% Cooler Master G650M 80PLUS Bronze
  • 2,70% be quiet! Pure Power L8-630W CM 80PLUS Bronze
  • 2,59% Corsair CS650 80PLUS Gold
  • 2,08% FSP Hyper 600
  • 1,66% be quiet! Pure Power L8 600W 80PLUS Bronze
  • 1,52% Corsair RM650 80PLUS Gold
  • 1,33% Corsair Builder Series VS650 80PLUS
  • 0,91% be quiet! Power Zone 650W 80PLUS Bronze
  • 0,90% Corsair CX600M 80PLUS Bronze
  • 0,83% Corsair CX600 80PLUS Bronze
  • 0,80% Cooler Master B600 ver.2 80PLUS
  • 0,42% FSP RAIDER S650 650W 80PLUS Silver

MEMORIAS

IMG0027061

Fabricantes:

  • Crucial 0,36%
  • Kingston 0,45%
  • G.Skill 0,72%
  • Corsair 0,87%

Modelos:

  • 5,26% G.Skill VS 16 Go (4x 4 Go) DDR4-2133 F4-2133C15Q-16GNT
  • 4,55% G.Skill NS 8 Go (2 x 4 Go) DDR3-1333 F3-1333C9D-8GNS
  • 3,48% G.Skill Aegis 8 Go (2 x 4 Go) DDR3-1333 F3-1333C9D-8GIS
  • 3,45% G.Skill Aegis 16 Go (2 x 8 Go) DDR3-1333 F3-1333C9D-16GIS
  • 2,91% G.Skill SO-DIMM 8 Go (2 x 4 Go) DDR3-1600 F3-1600C9S-8GSL

PLACAS DE VÍDEO

IMG0027062

Fabricantes:

  • Gainward 1,05%
  • ASUS 1,36%
  • Gigabyte 1,38%
  • MSI 1,73%
  • Sapphire 2,19%
  • Zotac 2,70%
  • Inno3D 2,99%

Modelos:

  • 10,34% Sapphire R9 290 4G GDDR5 Tri-X OC (New Edition)
  • 9,80% Inno3D iChill GTX 980 Ti X3 Air Boss Ultra
  • 8,85% Inno3D iChill GTX 980 Ti Black Series
  • 7,59% Sapphire R9 290 4G Vapor-X
  • 6,47% Gigabyte GV-N970IXOC-4GD
  • 5,29% MSI GTX 960 2GD5T OC

VGA  AMD:

  • 2,83% R9 270
  • 3,13% R9 270X
  • 0,00% R7 370
  • 4,62% R9 280
  • 2,25% R9 280X
  • 3,39% R9 285
  • 2,06% R9 380
  • 8,71% R9 290
  • 8,88% R9 290X
  • 3,60% R9 390

VGA Nvidia:

  • 0,00% GeForce GTX 660
  • 1,36% GeForce GTX 760
  • 0,54% GeForce GTX 950
  • 1,53% GeForce GTX 960
  • 2,30% GeForce GTX 970
  • 1,71% GeForce GTX 980
  • 3,53% GeForce GTX 980 Ti
  • 3,63% GeForce Titan X

R9 270/270X/370:

  • 4,29% Sapphire Radeon R9 270 Dual-X 2G GDDR5
  • 3,53% MSI Radeon R9 270X GAMING 2G
  • 2,55% Sapphire Radeon R9 270X Dual-X 2G GDDR5 OC
  • 2,45% Sapphire Radeon R9 270X Dual-X 4G GDDR5 OC
  • 1,03% MSI Radeon R9 270 GAMING 2G

R9 280/280X/285/380:

  • 4,52% Sapphire Radeon R9 280 Dual-X 3G GDDR5 OC
  • 1,90% Sapphire Nitro R9 380 4G GDDR5 OC
  • 1,08% Sapphire Radeon R9 280X Vapor-X 3G GDDR5

R9 290/290X:

  • 10,34% Sapphire R9 290 4G GDDR5 Tri-X OC (New Edition
  • 7,59% Sapphire R9 290 4G Vapor-X

GTX 660/760:

  • 2,26% Inno3D GeForce GTX 760 2GB
  • 0,63% MSI GeForce GTX 760 Twin Frozr GAMING 2GB
  • 0,00% ASUS GeForce GTX660-DC2O-2GD5

GTX 950/960:

  • 5,29% MSI GeForce GTX 960 2GD5T OC
  • 2,83% Gainward GeForce GTX 960 Phantom Golden Sample GLH
  • 1,84% Gainward GeForce GTX 960 Phantom 4096 MB
  • 1,65% Gigabyte GV-N960WF2OC-4GD
  • 1,52% ZOTAC GeForce GTX 960 AMP! Edition 2 GB
  • 1,45% Inno3D GeForce GTX960 2GB OC
  • 1,20% Inno3D GeForce GTX960 2GB Compact
  • 1,13% MSI GeForce GTX 960 GAMING 2G
  • 0,96% Gigabyte GV-N960IXOC-2GD
  • 0,85% Gainward GeForce GTX 960 OC 2048 MB
  • 0,60% MSI GeForce GTX 960 GAMING 4G
  • 0,25% ASUS STRIX-GTX960-DC2OC-4GD5
  • 0,12% ASUS STRIX-GTX960-DC2OC-2GD5
  • 0,00% Gigabyte GV-N950WF2OC-2GD
  • 0,00% MSI GeForce GTX 960 GAMING 100ME

GTX 970:

  • 6,47% Gigabyte GV-N970IXOC-4GD – GeForce GTX 970 4 GB
  • 4,40% MSI GeForce GTX 970 GAMING 100ME
  • 4,35% ZOTAC GeForce GTX 970 4 GB
  • 3,92% ZOTAC GeForce GTX 970 AMP! Extreme Core Edition 4 GB
  • 3,00% PNY GeForce GTX 970 4 GB
  • 2,74% Inno3D GeForce GTX 970 4GB OC
  • 2,07% MSI GeForce GTX 970 4GD5 OC
  • 2,01% MSI GeForce GTX 970 GAMING 4G
  • 1,85% Gigabyte GV-N970G1 GAMING-4GD
  • 1,65% Gigabyte GV-N970WF3OC-4GD
  • 1,56% Gainward GeForce GTX 970 Phantom 4096MB
  • 1,51% ASUS STRIX GTX970-DC2OC-4GD5
  • 1,23% MSI GeForce GTX 970 4GD5T OC

GTX 980:

  • 1,91% ASUS STRIX-GTX980-DC2OC-4GD5
  • 1,73% MSI GeForce GTX 980 Gaming 4GD5
  • 1,49% Inno3D N98V-1SDN-M5DNX
  • 0,98% Gigabyte GV-N980G1 GAMING-4GD
  • 0,97% MSI GeForce GTX 980 4GD5 OCV1

GTX 980 Ti:

  • 9,80% Inno3D iChill GeForce GTX 980 Ti X3 Air Boss Ultra 6GB
  • 8,85% Inno3D iChill GeForce GTX 980 Ti 6GB Black Series
  • 1,45% EVGA GeForce GTX 980 Ti Superclocked+ ACX 2.0+
  • 1,37% MSI GeForce GTX 980 TI GAMING 6G
  • 0,00% ASUS ASUS-GTX980TI-6GD5

DISCO RÍGIDO

IMG0027063

Fabricantes:

  • HGST 0,60%
  • Seagate 0,69%
  • Western 1,00%
  • Toshiba 1,15%

Modelos:

  • 4,32% WD Black 4 To WD4003FZEX
  • 3,59% Toshiba DT01ACA300 3 To
  • 2,88% Toshiba DT01ACA200 2 To
  • 2,39% Toshiba PA4291E-1HJ0 1 To
  • WD Blue Mobile 1 To WD10SPCX

2 Tb :

  • 2,88% Toshiba DT01ACA200
  • 1,38% WD Green WD20EZRX
  • 1,06% Seagate Desktop SSHD ST2000DX001
  • 1,02% Toshiba PA4292E-1HL0
  • 0,97% WD Red WD20EFRX
  • 0,87% WD Black WD2003FZEX
  • 0,75% WD Purple WD20PURX
  • 0,68% Seagate Barracuda 7200.14
  • 0,40% Seagate NAS HDD ST2000VN000
  • 0,28% Seagate Surveillance HDD ST2000VX000
  • 0,00% WD Re WD2000FYYZ
  • 0,00% Seagate Enterprise Capacity ST2000NM0033
  • 0,00% WD Red Pro WD2001FFSX

3 Tb :

  • 3,59% Toshiba DT01ACA300
  • 2,17% WD Black WD3003FZEX
  • 1,75% WD Red Pro
  • 1,55% Seagate NAS HDD ST3000VN000
  • 1,49% Seagate Barracuda 7200.14 ST3000DM001
  • 1,31% Western Red WD30EFRX
  • 0,99% Toshiba PA4293E-1HN0
  • 0,97% Seagate Surveillance HDD ST3000VX000
  • 0,93% WD Green WD30EZRX

4 Tb :

  • 4,32% WD Black WD4003FZEX
  • 1,91% Seagate Desktop HDD.15 ST4000DM000
  • 1,70% WD Green WD40EZRX
  • 1,66% WD Red WD40EFRX
  • 1,24% Toshiba PX3009E-1HP0
  • 1,22% Seagate Desktop SSHD ST4000DX001
  • 1,20% Seagate Constellation ES ST4000NM0033
  • 0,79% Seagate NAS HDD ST4000VN000
  • 0,60% WD Purple WD40PURX
  • 0,57% Hitachi Deskstar NAS
  • 0,34% Hitachi Deskstar 7K4000

5 / 6 Tb :

  • 1,94% Toshiba PX3010E-1HQ0
  • 1,70% WD Red WD60EFRX
  • 0,47% WD Green WD60EZRX
  • 0,00% WD Red WD50EFRX

SSD

IMG0031935

Fabricantes:

  • Kingston 0,26%
  • Samsung 0,28%
  • Intel 0,34%
  • Crucial 0,42%
  • Sandisk 0,56%
  • Corsair 2,02%

Modelos:

  • 7,76% Corsair Neutron XT 240 Go
  • 2,11% Sandisk Ultra II mSATA 256 Go
  • 2,07% Corsair Force LS 120 Go
  • 1,65% Crucial MX200 M.2 500 Go
  • 1,07% Crucial MX200 M.2 250 Go

120-128 Gb :

  • 2,07% Corsair Force LS
  • 0,93% Sandisk Ultra II
  • 0,62% Crucial M550
  • 0,58% Sandisk SSD Plus
  • 0,46% Sandisk SSD
  • 0,31% Crucial BX100
  • 0,27% Kingston HyperX Fury
  • 0,21% Kingston V300
  • 0,13% Kingston HyperX 3K
  • 0,11% Samsung 850 Pro
  • 0,07% Samsung 850 Evo
  • 0,00% Kingston KC300
  • 0,00% Intel 530
  • 0,00% Corsair Force LX
  • 0,00% Kingston HyperX Savage

240-256 Gb :

  • 7,76% Corsair Neutron XT
  • 0,99% Sandisk Ultra II
  • 0,90% Kingston HyperX Savage
  • 0,78% Crucial MX100
  • 0,60% Crucial M550
  • 0,53% Sandisk Extreme Pro
  • 0,40% Kingston HyperX 3K
  • 0,34% Kingston V300
  • 0,34% Samsung 850 EVO
  • 0,25% Sandisk SSD Plus
  • 0,16% Crucial MX200
  • 0,15% Crucial BX100
  • 0,15% Samsung 850 Pro
  • 0,00% Corsair Force LX
  • 0,00% Kingston HyperX Fury

480-512 Gb :

  • 1,06% Crucial M550
  • 1,06% Sandisk Extreme Pro
  • 0,53% Crucial MX200
  • 0,45% Sandisk Ultra II
  • 0,41% Samsung 850 Pro
  • 0,28% Crucial MX100
  • 0,20% Samsung 850 EVO
  • 0,18% Crucial BX100
  • 0,00% Kingston V300

 

CONCLUSÃO

Essa pesquisa não se tornará absoluta na escolha de seu componente nem por marca ou modelo, vale a pena conversar com usuários que já possuíram ou ainda tem o produto e verificar como funciona o RMA e disponibilidade de reparo na sua região, pois hardware vai muito de sorte, como qualquer tipo de produto.

Por: Lock Gamer / Info: Hardware.fr

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